Today, offshore business process outsourcing has emerged as a happening trend. It refers to the process of getting a job done from another agency, which is generally known as offshore outsourcing service provider. Earlier, the concept of process outsourcing wasn't well recognized by all. But slowly this trend started gaining momentum taking the shape of an industry in certain countries.
Business process outsourcing has become the highly recognizable phenomenon. At the initial stage, small and low grade jobs were outsourced from the United States. Currently, some of the most critical jobs like customer care, IT services and solutions, web design and development services, graphic designing services and others are being outsourced. In fact, every possible business processes are being outsourced these days.
Jobs being outsourced are usually those which need to be done on a daily basis. Today the BPO buyer companies are not doing any tasks on their own. They hire consultant companies to impart training to their new recruits. Even the job of carrying out advertisements is being outsourced from an offshore process outsourcing company.
Outsourcing of business processes has become the most preferred strategy for conducting international businesses of today. It is even considered to be the perfect tool for conducting business activities during the period of economic slowdown. Recession is such a situation when the chances of earning sufficient revenue dwindle dramatically. So it becomes very important to cut down costs and save as much money as possible. Here outsourcing stands as the only means to overcome such horrific situation.
Business process outsourcing offers numerous advantages to the overseas corporations. First of all, it enables the foreign companies to lay focus on their core business processes. There are certain non core processes that can even eat up valuable resources and time and this forms to be a major reason why the overseas clients have now decided to outsource their non core processes from a third party firm or consultancy located in third world countries such as China and India.
Companies that are based in Europe or United States can enjoy huge cost benefit from outsourcing their non core jobs from countries like India, China and Philippines. There is no shortage of skilled and cheap manpower in these countries. Despite the fact that they charge much less for their service India, Philippines are known to maintain quality output as per the international standards. This is a major reason why the phenomenon of outsourcing has become famous in these days.
Today's BPO firms are offering variety of offshore outsourcing services such as software development services, Telecommunications, IT, insurance, accounting and finance. At present, every possible processes of a business are being outsourced. The sheer joy of getting high work at lower cost drives the overseas corporations to look for more BPO partners in the third world countries. Some of the corporations have even decided to set up their own center in countries offering outsourcing services since this concept has impressed them a lot. It seems clear that the outsourcing industry is growing at a rapid pace and shows enough potential to bloom in future as well.
Most of the foreign companies, with a few exceptions, do not charge their clients for online help. By outsourcing these technological calls to India, they save a good amount of money. The Indian Outsourcing Companies generally enter into a deal with these foreign companies for a pre-determined time period and hire people to outsource solutions from India.
No comments:
Post a Comment