Friday, January 21, 2011

Outsourcing Your Development - Three Benefits: Money, Time, Knowledge



Money
Budget optimization
Usually outsourcing companies offer better cost conditions due to offshore nature and lower cost of living in other countries. Your tax obligations for employees are moved to specialized companies and often optimized. Popular outsourcing regions have good tax laws to minimize the overhead. Development budget is often more accurate and controllable then for in-house hiring, due to already refined processes and experience of work on multiple projects or with various clients.

Reduce operating costs
You may know that operating costs can be greater than developers salary. Just imagine all the infrastructure that is needed to serve just one developer. Accountant, hardware support, electrician, even cleaner that removes the dust from developers desk and keyboard. And this is not a complete list. When you pay a fixed price to outsourcing company, all these incidental costs just disappear, and you can free your in-house resources for other business purposes.

You shouldn't use a steam-hammer to crack a nut
Every project have stages or areas that can be easily done with average developer. You don't have to assign your local talent to such simple tasks. This parts of project can be outsourced, so your in-house developer can do his more complicated tasks.

Time
Improved time to market for your application
In some cases you can start development process in a day.
Outsourcing teams often have developers work bench and can start to work immediately. Bigger teams also can be gathered rather fast by reassigning good specialists from the completed projects.
This approach can greatly reduce the time you need to make your application available to market. Time is money - so this can be a great advantage over your competitors.

Scalability and flexibility
It is much easier to change the number of specialists in the team when you have only short-term plans and don't want to hire or fire anyone locally.
You can vary your outsourcing developers pool the way you need it. You can increase and decrease the number of developers that working on you seamlessly. When you need to add additional technology experts to your project, you can expand the team very quickly. This is true especially when you need to add different technology to your project.

Talent
Specialization and qualification
You can gain access to broader selection of qualified specialists then you will have when hiring locally. Outsourcing companies that specialize in specific areas can have extremely qualified people that are not available on market for hiring. Outsourcing companies mostly have a developers that specialized in different technologies, so projects with complex architecture and components usage can be easily supported by remote organization.

Get access to high skills level
Sometime it can be a problem to find a specialist of suitable level in your country. It takes 5-7 years to train good Senior Developer, but the development trends may change every year, some technologies may become more popular, like cloud applications development or Android software development. And of course when demand exceeds the offer, professionals tends to raise their wage requirements.

Saved Knowledge
In case you need to temporarily freeze the project or just slow it down to finish some parallel processes you can release your staff back to company pool. And when you need them back - they will be just here, with all their experience and knowledge that they gain on your project. You don't have to pay them salary during project idle time or train completely new staff

Friday, January 7, 2011

Outsoucing Business In India



“Self sourcing” or “In sourcing” are the terms to describe when a product or service is produced within or by any organization. The most popular and simple definition of outsourcing : ‘to procure the product or service instead of producing it by itself.’ Generally every organization uses it by one or the other way to achieve its target. For example, a cell phone company requires a variety of chips and batteries and chargers . It needs lots of small parts to make a cell phone. Rather than manufacturing chips and batteries itself, the company can use outsource the production of some parts to some other company that have specialization in making chips or chargers or batteries. Such outside companies that provide the outsourcing services are commonly known as ‘service providers’.

Outsourcing is most common nowadays. Many firms or companies prefer to outsource the whole operations to other firms or companies. Internationally organizations look for facilities like Accounts, Data entry and Payroll and billing which they can outsource. These outsourcing service providing companies are known as BPO and Information Technology Outsourcing (ITO). Numbers of advertisements that appear in news papers are of outsourcing only. Organizations nowadays prefer to outsource than to manufacture a product themselves because quality control is possible even indirectly. These service providers are proved as blessings and the result is that their business is now growing up fast by concentrating on important aspects of production and /or marketing.

Outsourcing business mainly includes call centre outsourcing, Human Resource Outsourcing, Accounting and Finance Outsourcing. Initially they go for a yearly contact than after looking at their performance the contract is extended. They pay to the client company hundreds and thousands of dollars. For instance some firms like IBM,HP, ACER etc are the leading outsourcing service providers in Information Technology.

The success of the outsourcing company is mainly based on the client company’s abilities of the staff, communication between the provider and the receiver, client’s ability to handle its service provider. If these three things are managed well the target can be reached faster.

India’s Prime Minister recently said that, ‘India is not in the business of stealing jobs from the US. India’s outsourcing industry has helped to improve the productivity of American industry’. The figures of outsourcing business between the two countries prove the statement clearly.

The advantages of the outsourcing business are remarkable. Cost saving is the biggest advantage of outsourcing. As a company can reprise, re- negotiate and reconstruct the whole cost. There is a difference of industrialized or developed and developing nations. Developed nations give business to developing nations, so they can hire them at lower cost. They can focus on their own core business is the second advantage. They can save their time and energy to some specific work is the next advantage. They can hire the companies or the organizations who are masters of that particular work. Thus the word expertise is redefined with economics of out sourcing. So, they get best available by spending the same amount. And this is how they can improve their quality. While in-house this can be a costly affair.

OUT SOURCING is thus a proven strategy for conducting a profitable business. AND India as a nation which has effectively and successfully provided out sourcing services to many businesses and companies internationally.


Monday, January 3, 2011

The Benefits of Payroll Outsourcing Explained



A payroll outsourcing business is one that offers payroll and other financial services to businesses large and small. They employ a number of people who are fully qualified in various financial disciplines needed by businesses to process their payroll needs.

Traditionally, businesses have always had their own financial department. They have traditionally employed their own financial staff of accountants and tax experts that deals with the weekly or monthly payroll, working out who gets what and what the amount of tax each employee should pay, as well as PAYE and other necessary issues.

All this costs the business money. And when you consider that the financial department does not contribute to the profits of the business, they start to look more like a liability that an asset. And yet, they are needed. Employees need their wages sorted out, their tax deducted at source, and the correct benefits, if any, allotted to them.

While there was no easy answer, businesses continued to have their own financial departments. Now, however, there is an option; the payroll outsourcing business. This is a business that offers its financial services to other businesses. It becomes the remote financial department and it takes away the need for an in-house financial department.

There only remains the matter of trust. Can the small business trust another company with the sensitive details of its employees? That is what most small business owners think when they first consider this option. And of course, they can. A payroll outsourcing business knows full well that they have to be trusted, and they place confidentiality and security foremost with what they do.

So, what are the incentives for a small business owner to hand over the running of their payroll needs to another business? It is generally one of cost. The payroll outsourcing business can undercut the traditional way of maintaining a financial department every time. They can offer savings of around fifty percent to the small business owner, and when you consider that maintaining a financial department is not a cheap option, this alone usually swings the deal.

Businesses offering payroll services and other financial services know that their continued contract with a small business depends on continued satisfaction. To this end they usually try to make their services blend in as much as possible with the small businesses existing situation.

They will usually assign a team of financial experts to the small business. These will be people that can be contacted directly, real people who will answer a telephone call, or reply to an email message, thereby giving the impression of having employees. This approach makes the payroll outsourcing business seem friendlier and more immediate, and it works out better for all parties involved.

Most of the foreign companies, with a few exceptions, do not charge their clients for online help. By outsourcing these technological calls to India, they save a good amount of money. The Indian Outsourcing Companies generally enter into a deal with these foreign companies for a pre-determined time period and hire people to outsource solutions from India.

Saturday, January 1, 2011

Business Process Outsourcing For Companies



Business process outsourcing has made a major impact in the economy of countries worldwide. Nations that are using BPO companies as a source of income benefit because many foreign countries prefer their services over others. The reasons as to why businesses choose these firms range from expertise to the rates being charged towards them. That is why a demand for these companies has risen over the years and today, there are many BPO firms all over the world. It has opened jobs to countries throughout the world whereas the local service providers in other countries are losing because of a BPO offshore outsourcing firm that's dominating their target market.

Today, after companies have been hit by the global financial crises that has left them bankrupt, it is already a matter of survival for them. Continuing to purchase expensive services has proven to be an impractical choice because there are cheaper ways to acquire them at the same quality or even better. The quantity of output is the same so why would they pay for something that they can get at a lower cost and in turn save from expenses? This is the biggest issue many companies all over the world are debating over as to whether or not they should stick with their local providers. Using the services of their countrymen comes at a higher price but will pay off by letting them keep their jobs and allowing the money to circulate in their own banks. Doing so otherwise will be a much cheaper route but will have consequences in the long run.

Many companies today have learned the importance of spending wisely and saving their resources for other ventures that can provide good business opportunities. A company, whether big or small, can go down fast if not taken care of and with the wrong decisions. The idea behind an offshore outsourcing solution is to provide these businesses with a cheaper alternative especially for those looking to cut on costs and on the brink of closing down. Bigger and well established companies can then have the luxury of hiring their own countrymen even if it costs a lot more than an outsourced service. This saves their economy and gives people in their country jobs to feed their families.

But as of the moment and for those that are losing profit or just starting out, a BPO offshore outsourcing company is a good way to build their market. The experts these firms provide are skilled in many services that have something to do with the Internet. These services include web design and development, content writing, search engine optimization, medical transcription and customer support. A BPO company that provides these kinds of services is of great demand nowadays because of the popularity of the Internet as a business medium. That is why many businesses invest in such a company because of the services they provide that cannot be found in other suppliers. It is important that a business has a good online visibility and standing in order to dominate their target market and an offshore outsourcing solution solves this problem.

Friday, December 31, 2010

Business Process Outsourcing For Companies



Business process outsourcing has made a major impact in the economy of countries worldwide. Nations that are using BPO companies as a source of income benefit because many foreign countries prefer their services over others. The reasons as to why businesses choose these firms range from expertise to the rates being charged towards them. That is why a demand for these companies has risen over the years and today, there are many BPO firms all over the world. It has opened jobs to countries throughout the world whereas the local service providers in other countries are losing because of a BPO offshore outsourcing firm that's dominating their target market.

Today, after companies have been hit by the global financial crises that has left them bankrupt, it is already a matter of survival for them. Continuing to purchase expensive services has proven to be an impractical choice because there are cheaper ways to acquire them at the same quality or even better. The quantity of output is the same so why would they pay for something that they can get at a lower cost and in turn save from expenses? This is the biggest issue many companies all over the world are debating over as to whether or not they should stick with their local providers. Using the services of their countrymen comes at a higher price but will pay off by letting them keep their jobs and allowing the money to circulate in their own banks. Doing so otherwise will be a much cheaper route but will have consequences in the long run.

Many companies today have learned the importance of spending wisely and saving their resources for other ventures that can provide good business opportunities. A company, whether big or small, can go down fast if not taken care of and with the wrong decisions. The idea behind an offshore outsourcing solution is to provide these businesses with a cheaper alternative especially for those looking to cut on costs and on the brink of closing down. Bigger and well established companies can then have the luxury of hiring their own countrymen even if it costs a lot more than an outsourced service. This saves their economy and gives people in their country jobs to feed their families.

But as of the moment and for those that are losing profit or just starting out, a BPO offshore outsourcing company is a good way to build their market. The experts these firms provide are skilled in many services that have something to do with the Internet. These services include web design and development, content writing, search engine optimization, medical transcription and customer support. A BPO company that provides these kinds of services is of great demand nowadays because of the popularity of the Internet as a business medium. That is why many businesses invest in such a company because of the services they provide that cannot be found in other suppliers. It is important that a business has a good online visibility and standing in order to dominate their target market and an offshore outsourcing solution solves this problem.

Most of the foreign companies, with a few exceptions, do not charge their clients for online help. By outsourcing these technological calls to India, they save a good amount of money. The Indian Outsourcing Companies generally enter into a deal with these foreign companies for a pre-determined time period and hire people to outsource solutions from India.

Tuesday, December 21, 2010

Tips For Outsourcing



The numerous steps, processes and landmines that make up the whole of outsourcing can be very daunting for someone who is new to them. However, if no steps are missed and no processes ignored, you will avoid most of the landmines and come out having had a very positive and rewarding experience.

The first and perhaps most important step is project planning. Know what you want, how you want it, and when you want it. Make sure you can describe these in detail before you try posting a job online. Remember, if you can't explain it to yourself, you can't explain it to anyone else, so be clear about your needs up front.

Choose a freelance website that offers the features and programs you want and fees you can live with. Open an account, set up your profile, and get your finances figured out (will you use escrow? how will you add money to your account?). Using the website's guidelines, post your job with a detailed description, skills required, timeline, etc. Give providers what they need to bid on your project accurately.

Once you've hired a freelancer, put together detailed management tools, and involve your provider in the creation of them. Estimate the time and expenses required for each task, schedule milestones, and prepare to review your provider's progress on a regular basis. Keep records of your experiences, so that you can reference them later for new projects and so that you can learn from past mistakes.

The quality of your outsourcing experience is in your hands. Be thoughtful, honest, and dedicated to the best-possible end result. Your efforts will not go unrewarded.

Thursday, December 16, 2010

Help Desk Outsourcing: Pros And Cons



Help desk support is a unique information resource that assists a lot in troubleshooting all sorts of computer and network problems in an organization. The help desk could be in the form of in-house support for employees of a company. It can also be directed at the customers. Most companies make use of help desk to offer required support to their clients through various avenues such as websites, emails and toll-free numbers.

What is Help Desk Outsourcing?

In the recent times, help desk outsourcing seems to be the order of the day in most big companies. This is simply the idea of contracting an outside firm to provide the needed technical support for your company. The firm provides your company with help desk support software application and all it requires for effective functioning. However, help desk outsourcing has its pros and cons. You need to be aware of them before you go about requesting for such services. Let's examine them.

The Pros

Help desk outsourcing gives your company a financial leverage when it's working well. It reduces fixed costs thereby boosting your company profits and investment returns.

Secondly, help desk outsourcing minimizes human labor. The company management can now have enough time to invest in other areas in order to maximize company profits.

Again, help desk outsourcing also creates flexible avenues for handling call volumes and other changes that may occur in the process.

Furthermore, companies that have well installed help desks are better positioned to update their training programs for their employees. Customers are also well satisfied through an effective help desk.

The Cons

Help desk outsourcing may lead to loss of control over training as the provider company may likely control the process. Again, customers suffer a lot when company customer care representatives are not well trained regularly to respond to their problems.

Well, the above negative aspects could be properly managed when the company officials invest enough time and energy in making the help desk come up to standards.

Ways to Enhance Help Desk

In order to minimize the negative aspects of help desk outsourcing, the company involved can set up measurable goals that can enhance the use of the help desk. These may include the response time involved, customer care satisfaction, regulation of the length of calls and so on.

Locating Help Desk Support Providers

In order to outsource help desk successfully, companies should take time in locating the best help desk service providers. In the recent times, there are various firms providing such services online. You need to take time to search for them. It's often very advisable to go through various reviews written about these companies before you engage them to provide the services your company needs. Working hand-in-hand with well known and experienced help desk service providers is indeed the best approach to take.

Most of the foreign companies, with a few exceptions, do not charge their clients for online help. By outsourcing these technological calls to India, they save a good amount of money. The Indian Outsourcing Companies generally enter into a deal with these foreign companies for a pre-determined time period and hire people to outsource solutions from India.